Cannot enter expenses on behalf of my Manager

[NAASCE1]

Hi, my Manager assigned me as her delegate to enter expenses. It worked well but when I want to create a new expense under her profile, the option doesn't appear. Did I miss a step? Did you ever experience the same? Thanks

[tstagliano]

Did you confirm that your manager provided you with the proper permissions when you were assigned as a delegate?  Also did you confirm that your manager has the Expense User flag enabled within their profile

[KevinD]

@NAASCE1 @tstagliano took the questions right out of my mouth. Be sure you were setup correctly as their delegate. Sounds like they didn't check the Can Prepare option when adding you as their delegate. 

[NAASCE1]

Thanks for your e-mail! It partially solved the problem. I now have more features but I can still not enter expenses on my Manager's behalf. Celine

[KevinD]

@NAASCE1 can you send me a private message with your full company name and your first and last name. That way I can go into your site and take a look at what is happening. Most likely, your delegate settings are not correct.