Cannot combine receipts with credit card transacti...

MMSwan0717 · ‎Aug 31, 2023

Getting this error message when trying to combine receipts and credit card transactions. It has been happening all week. Please look into this issue.

thank you.

rohanpatil · ‎Aug 31, 2023

Hi @MMSwan0717 ,

Seems like the same error as being discussed in below thread

https://community.concur.com/t5/Concur-Expense/Cannot-combine-reservatrion-and-actual-credit-card-ch...

Have you raised case with internal support desk/ Concur admin? They can raise support case with Concur technical team to check what's going wrong in the back end.

Best regards / Mit freundlichen Grüssen,

Rohan Patil
SAP Concur Community enthusiast
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MMSwan0717 · ‎Aug 31, 2023

I just tried and the support link seems to be down. Got a 'try again later' message

KevinD · ‎Aug 31, 2023

@MMSwan0717 this is a known issue. The workaround is to add the items to your expense report first, then combine them. This should work for you.

Thank you,
Kevin
SAP Concur Community Manager
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MMSwan0717 · ‎Sep 1, 2023

Thanks Kevin, i did figure that out and it does work just as well.

Cannot combine receipts with credit card transactions