Cannot combine receipts with credit card transactions

[MMSwan0717]

Getting this error message when trying to combine receipts and credit card transactions.  It has been happening all week.  Please look into this issue. 

thank you. 

[rohanpatil]

Hi @MMSwan0717 ,

Seems like the same error as being discussed in below thread

https://community.concur.com/t5/Concur-Expense/Cannot-combine-reservatrion-and-actual-credit-card-ch...

Have you raised case with internal support desk/ Concur admin? They can raise support case with Concur technical team to check what's going wrong in the back end.

[MMSwan0717]

I just tried and the support link seems to be down.  Got a 'try again later' message

[KevinD]

@MMSwan0717 this is a known issue. The workaround is to add the items to your expense report first, then combine them. This should work for you.

[MMSwan0717]

Thanks Kevin,  i did figure that out and it does work just as well.