cancel
Showing results for 
Search instead for 
Did you mean: 
ER_Cox
New Member - Level 1

Cancelled Hotel Transaction Booked through Concur

I have a transaction on my corporate card that I cancelled before confirming on the Concur website, but it is still showing on my manage expense page.  How do I resolve this since this reservation was cancelled?

1 REPLY 1
KevinD
Community Manager
Community Manager

@ER_Cox hello there. I'm wondering why you were charged on your corporate card if the hotel was canceled. Are you supposed to receive a credit from the hotel since you didn't actually stay there? 

 

Let me know and then I can let you know what next steps should be.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.