Hi! I need to cancel the last step of an expense... it is on "Sent for payment" and I need to get it back to me for doing some changes on it... How can I do it?
@navace Unfortunately, you cannot get this report back. The only way is if the Processor hasn't closed out the Batch this report is in and recalls it out of the batch and then sends it back to you. If you tell me the name of your report, I can take a look to see if the batch is closed or not.
Thank you for your comments.
The name of my report is: FlightsArgentina-Agency&CreditCardFees - Report ID: 87C1776FF21244ACAC1E and my company is Organon if it works for you.
Thank you for your support.
@navace looks like the report cannot be recalled by the processor. So, it is "stuck" as is.
@rnaessens what status is the current status of the report in question?