Cancel an approved expense

[navace]

Hi! I need to cancel the last step of an expense... it is on "Sent for payment" and I need to get it back to me for doing some changes on it... How can I do it? 

Thanks.

[KevinD]

@navace Unfortunately, you cannot get this report back. The only way is if the Processor hasn't closed out the Batch this report is in and recalls it out of the batch and then sends it back to you. If you tell me the name of your report, I can take a look to see if the batch is closed or not. 

[navace]

Dear KevinD:

Thank you for your comments.

The name of my report is: FlightsArgentina-Agency&CreditCardFees - Report ID: 87C1776FF21244ACAC1E and my company is Organon if it works for you.

Thank you for your support. 

[KevinD]

@navace looks like the report cannot be recalled by the processor. So, it is "stuck" as is. 

[rnaessens]

Hi Kevin. I have a same issue with report ID  321AFEBDC9FA400C908A. Can this still be cancelled?

Many thanks, Roel

[KevinD]

@rnaessens what status is the current status of the report in question? 

[sheila_rezaei]

Hello @KevinD 

This affects me as well. Can you please see if my report can be recalled? Report Number: DNBJGW for my company Merrill Lynch/BOFA

[KevinD]

@sheila_rezaei I just now saw this, but as of today your report is already paid and cannot be recalled.