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Occasional Member - Level 1

Canada expense report failing with FF787 error when trying to post to SAP

We have a tax code set up as no vat recover rate (MO) the expense report has a receipt attached but did not select the option that a receipt is attached so it is assigning M0 - no vat recovery - to the expense (the tax category is vat recoverable with a receipt - tax code M1) but because the selection of no receipt attached it is assigning M0 to the line.  When it comes into SAP it fails - Posting failed - FF787 - tax does not equal 0 when the tax percentage rate is zero.  Has anyone seen this issue?  There is no additional details for FF787


Thank you 


Jeri Mize

Community Manager
Community Manager

@JeriMize1 could you recall to processor and update the receipt field accordingly?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

The expense report is marked correctly