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dbegos
Occasional Member - Level 1

Can't combine expenses or detach receipts, lost a receipt and can't retrieve it

Since Concur now seems to automatically populate non company cc expenses into the report, I have had several issues:

  • I take 2 pictures of receipts for meals (I need an itemized receipt and then the total with the tip).  This now populates as 2 separate expenses, one with tip and one without.  There is no ability to combine these expenses, and no ability to detach the receipt from either one.
  • I deleted one expense like this, thinking that the receipt would go back to the unfiled receipts, but it is now gone

Does anyone know how to retrieve a deleted expense or receipt?

Can you help me combine expenses?

Or barring this, how can I detach a receipt if there is no detach button available??

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