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KevinL
New Member - Level 1

Can not remove charge that has a posted credit. Credit is not showing in Concur but is on my card

I used my card to reserve my room at a hotel and they never credited it back.  I contacted the hotel and they issued credit.  The credit shows on my card but not in concur.  I cannot remove the charge nor does they system show the offsetting credit.  What can I do as this charge is from 10/25?

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