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I continue to get an error stating "Error at American Express Cards. We're sorry, there was a technical problem updating your account at American Express Cards. Please try again later. (Error 412)
1) I have verified, multiple times, that my login information is correct
2) I have cleared cache and used a new and different browser - same error
3) I have tried to create an incident - chat support told me I am "unable to create an incident" and can not help me
I just want to add my card to my profile. This has been going on for 2 days.
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@KevinD - It has now been over a week after getting the same error and no support from SAP/Concur. Can you please help?
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@SarahCSEI On the front of your card, is there a Business logo?
Also, can you send me a private message with your SAP Concur login ID. I have someone who is going to look into this. To send me a private message, click my username (KevinD). You'll see a Message button.
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No, it's a personal card
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Check with your administrator if your company allows personal cards to be uploaded in the system.