As an Expense and Travel Admin, I review a lot of reports. Is there any way that I can make changes to the line items (expense type / business reason, etc) without having to send it back to employee?
@MarlaLevine this is a great question. The answer is yes. However, there are two types of approvers in SAP Concur.
The first type is what we call an Expense Approver. This is the assigned manager for the employee. This approver, usually by default, is very limited on what they can change on an expense report when reviewing it. The changes they can make also depend on how your SAP Concur site is configured. Some people allow managers/approvers to change a majority of the fields and other companies only allow very minimal changes. Usually fields like, Business Purpose, Comment and Approved amount. I believe by default, most fields on an expense report cannot be edited by the manager/approver. However, this can be changed if you are on the professional platform of Concur.
The second type of approver in the system is an Expense Processor. These are usually people in Accounting or Finance who give the report one last look before it gets sent for payment. Processors can change most any field on an expense report, including expense type, transaction date, business purpose, amount, etc.
So, the answer to your question depends on which approver role you are referring to. If as the admin you are assigned as the manager for individuals, then most likely you won't be able to change what you want. However, I could look at your site and let you know this for sure. I would just need your company's name. If by Travel and Expense Admin you mean the site administrator, then you most likely have access to the Processor screen where you can make pretty much all the changes you need.
I hope this helps. If you would like a more definite answer to your role and what you have access to, send me your company name and I'll go in and take a look.