CTE DOC MONI Rever document

[AlexanderSk]

Dear Concur Gurus

I need your opinion. 

In the new version of CTE DOC MONI, an option has appeared to reverse documents of expenses in SAP. However, the status is not sent back to Concur (I expected it would change the status in Concur in some way).

What is the reason SAP released this functionality? What should we do with the expense report in Concur if we reverse the posting in SAP? Is this always the customer’s decision, and must they keep this gap in mind?

Alexander

[jps]

I am not fully aware of this new functionality but the only way I am aware of to "force" messages back from ERP to Concur is "feedback loop > step by step > send confirmation"... would like to see SAP input on this.