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amjadahad
Occasional Member - Level 1

CONCUR payment lead time

I received the "Out for Payment" notification 17 days back but payment not yet received, May I know if it is normal or how much is the lead time? whom to approach to report it if required?

Thanks

1 REPLY 1
KevinD
Community Manager
Community Manager

@amjadahad I recommend contacting your company's Finance or Accounting Department as they are usually in charge of reimbursements. If you aren't sure how to get a hold of someone in either department, then I suggest speaking with your manager. From our end, we can only see if a payment has been made or not.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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