cancel
Showing results for 
Search instead for 
Did you mean: 
clever76
New Member - Level 1

CC transaction shows in my CITICARD statement but does not reflect in Concur.

I'm cross referencing my CC statement with Concur expenses and I have a charge on my CC statement that has not linked to the same one in my concur expenses.  It still shows as "CASH" on available expenses in concur.  I need to process this transaction in concur before it goes LATE.  Thank you!!

1 REPLY 1
KevinD
Community Manager
Community Manager

@clever76 how long ago did the actual transaction take place? I'm asking because it takes on average three days for a transaction to appear in SAP Concur. Sometimes it takes longer depending on the vendor. So, if the transaction occurred within the last few days, you might need to wait another day or two.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.