Business Meals and Tips (Gratuity) Field

[ashvilma]

Hello Concur Community,

At our company, Business Meals are our largest expense category, and Tips are currently entered manually by employees or Finance staff for each expense line. Unfortunately, Tips are ignored during receipt uploads and not recognized by OCR, leading to incorrect sales tax calculations if left blank.  Also this field only appears when the expense line is moved to the Report.

Concur support informed me that ExpenseIt reads only amount, currency, date, location, expense type, payment type, and vendor, with no option to capture Tips automatically.

We aim to improve accuracy and reduce manual effort. Does anyone have suggestions for improving or streamlining this process? Are you facing the same challenge at your company?

Thanks in advance for your insights!

[KevinD]

@ashvilma I would suggest posting this question in the admin group. You are much more likely to get a response there since admins are those who deal with these types of issues at their company. This forum is viewed more by end users. 🙂

[ashvilma]

Will do that! Thanks a lot Kevin for your advice!

Vilma