Hi there,
Our current approval workflow is expense manager -> expense processor -> expense processor manager.
The expense processor role is assigned to an audit team who checks the receipt and manage company policy compliance. The expense processor manager role is assigned to a tax expert team to audit the tax amount in the expense report.
This process turned out to be a nightmare. Because many tax experts overwrite the audit step by approving the expense report twice. As you know, processor manager role can overwrite processor step. We have found out several violations of the company policy when tax expert did that. For example, a tax expert approves Christmas supplies while it is no not allowed by our expense policy.
What is the best practice to set up the tax review step in the workflow? We don't want the tax experts to overwrite the audit.
Is 2nd approver a better approach? But then we will need to update all employee's profile to have a 2nd approver.
How about authorized approver? Anybody has done that before?
