cancel
Showing results for 
Search instead for 
Did you mean: 
Silversmithmgmt
Occasional Member - Level 1

Batch won't close in Payment Manager

Anyone have any recommendations as to why a batch won't close? I have been trying to get ahold of support for a week now but no success. 

1 REPLY 1
rohanpatil
Super User
Super User

Hi @Silversmithmgmt 

 

Whilst I cannot help close the batch, I can suggest calling the Concur support team in case it is urgent. In my experience, calling them/ speaking to the support case worker in person will always help speed up the resolution. In case you do not know, I will add their support desk number below.

 

Hope this helps.

 

Best regards,

Rohan

 

 

rohanpatil_1-1692003407278.png