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New Member - Level 1

Bank information-filed is not appearing

When I look into the help field to show me, how to enter the bank information for myself, the field just isn't there. 

I follow the steps Profile > Profile Settings > Bank Information but the Bank information field just isn't listed under the Expense Settings.

What should I do?

Community Manager
Community Manager

@mazurkib Bank Information does not appear for everyone. There are a couple of factors for it to be available to you:

1. Your company is using our Expense Pay feature.

2. The Employee Group you have been assigned by your system administrator has Expense Pay assigned to it. 


If both of these conditions are not met, you won't see Bank Information. 


I looked at your company's site and did not see any indication that the Expense Pay feature was configured. I recommend reaching out to your direct manager to find out if you need to enter bank information and if so, where it is done. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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