This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Hi,
My company's car mileage rates are usually set quarterly but on June 1st this did not happen. New rates were entered mid July with a Start date of June 1st.
Is there a way of recalculating the claim amounts within Concur that have gone through manager approval but have not yet gone through the final Admin approval review without rejecting those claims and causing our car users hassle with having to reclaim their expenses?
Thanks.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@kevinm so, there is a little known fact that there are a couple of expense types that cannot be edited by anyone except the submitter. Hotel is one and Car Mileage is the other. So, there are two ways to handle this:
1. Ask all users to recall their reports and make the necessary changes.
2. Have an expense processor run a query to that returns all the reports that need this change. The processor can do a mass Send Back of all the reports at one time.
I would suggest going with option 2 as this will be faster and ensure all reports go back to the users to make the changes.