BAP North America Not Processing

[AK2]

BAP reports were submitted and approved but says payment is still processing, what is holding up payment?

Separately, 2 reports for 2 separate quarters were submitted in the same quarter, what needs to be done to fix this? Does one need to be deleted and resubmitted?

[KevinD]

@AK2 if you haven't received payment then the best thing to do is contact either your Finance, Accounting or Payroll department. They are usually in charge of reimbursement payments. From our end, we could only see if payment was made or if the posting failed, but nothing more than that.