Audit Rule - Multiple Allocations Trigger Audit Rule Incorrectly

[mlapierre]

I created an audit rule which require certain cost center allocations for certain expense types. Users are facing an issue that when they select multiple valid cost centers the audit rule is incorrectly triggering. When one valid cost center is selected at the allocation level, no audit rule is triggered. 

I don't think this was an issue before and has only started to become an issue. I believe I need to change something on the audit rule, but I am not sure what. 

When only 1 allocation selected: 

When more than one is selected, although all selections are valid:

Screenshots of audit rule structure: 

[PoojaKumatkar]

Hi @mlapierre ,

Configuration wise your audit rule is correct but not sure why it is not working for multiple allocations. Just to understand your issue, even I tried the same rule and observed same issue.

Usually when we use Not Equal Operator we need to use AND in between multiple combinations. Earlier it used to work but not sure why it is not working now. May be something has changed from Concur side. I have used this logic in many of my previous projects in the past and that time there was no issue.

For now, I tried several combinations, but it is not working as expected.

Therefore, to make it work only below 2 options left for you:

1. Use Equal Operator with OR in between for the multiple not permitted cost centers. Meaning now you need to take those cost centers which are not allowed to select.

OR

2. Use validation rule, maintain validation table for not permitted cost centers. If user selects any of the cost center which is listed in validation table and which is not permitted, then rule will trigger.

If this answers your query, then please mark solution as accepted.