Solved: Attendee search function error

GenericUser · ‎Nov 10, 2021

I have run into an issue with HCP meal attendees. The search function is not working. Zero results are being populated, regardless the information filled in the fields. Not sure where to start.

KevinD · ‎Nov 10, 2021

@GenericUser Hello there. I gave this a test in your site and no results popped up when I searched for a couple of very common last names. From looking at your account details in SalesForce, it looks like you connected your site to MedPro. Have you spoken to the other site admins at your company about this? You may need to reach out to SAP Concur Support for this issue.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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View solution in original post

KevinD · ‎Nov 10, 2021

@GenericUser Hello there. I gave this a test in your site and no results popped up when I searched for a couple of very common last names. From looking at your account details in SalesForce, it looks like you connected your site to MedPro. Have you spoken to the other site admins at your company about this? You may need to reach out to SAP Concur Support for this issue.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

GenericUser · ‎Nov 11, 2021

Hello Kevin! Thank you for your help. I will be reaching out. Sounds like I am not crazy, and something disconnected somewhere.

Thanks again,

Greg