Attaching Receipt

Ksach · ‎Sep 3, 2021

Hello,

When I try to attach the receipt to an expense, I need to download the document in order to view if it's the correct receipt. Before, the document immediately showed up without having to download it. Ideas on how to fix this?

KevinD · ‎Sep 3, 2021

@Ksach this is a browser issue. Are you using Google Chrome by chance? If so, go to this thread: https://community.concur.com/t5/Concur-Expense/Images-not-loading-when-sent-via-receipts-concur-com/...

You will need to scroll almost to the very bottom of the thread. You will see a post by me that contains screenshots of the steps to have Chrome view PDFs instead of download them.

Let me know if this works for you.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.