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justin_smith2
Occasional Member - Level 1

Approver change

I recently submitted last month's expense report, pending approval.  The approver sent it back stating that another team member is the approver.  Who is responsible for submitting a request to change approvers?  There was change in the facility accounting controllers (final approver.)  Do I initiate the request to update the approver name or how is this resolved?  Thanks

1 Solution
Solution
KevinD
Community Manager
Community Manager

@justin_smith2 the person who sent it back could have technically approved and forwarded to the appropriate approver. However, since they did not, you will need to initiate the request for an approver change. You will not be able to change your approver, so your company's SAP Concur site administrator will need to do it. I have a name for you to contact. I'll send it here on the community in a private message. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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17 REPLIES 17
Solution
KevinD
Community Manager
Community Manager

@justin_smith2 the person who sent it back could have technically approved and forwarded to the appropriate approver. However, since they did not, you will need to initiate the request for an approver change. You will not be able to change your approver, so your company's SAP Concur site administrator will need to do it. I have a name for you to contact. I'll send it here on the community in a private message. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Colemac08
Occasional Member - Level 1

I am having the same issue. What do I need to do?

jonmor
New Member - Level 1

Hi Kevin. I have the same issue. Can you send me the details for SAP Concur site administrator? Thanks. Jon

CILAGAN
Occasional Member - Level 1

Hi Kevin. I have the same issue. Can you send me the details for SAP Concur site administrator? Thanks!

MahdiYazdi
New Member - Level 3

Hi Kevin. I have the same issue. Can you send me the details for SAP Concur site administrator? Thanks!

 

 
traterr
New Member - Level 1

Hello Kevin, I'm having the same issue. How could i resolve this? 

Ian-1970
New Member - Level 1

Kevin, I'm having the same issue, can you confirm our SAP admin.

csmaile97
New Member - Level 1

Hi Kevin, I'm having the same, my manager has recently left the buisness, but he is still named as the approver of my  expenses, how do I go about changing this?

Nicola-Cleaver
New Member - Level 2

Hi,

 

Could you please also send me the name of the administrator. My line manager is on holiday so need to get someone higher up to approve my request. 

 

Thanks 

 

Nicki 

gjww6b
New Member - Level 1

Hello Kevin,  would you give me the contact so I can request to change the approver?  thanks

cal13
New Member - Level 1

My supervisor (approver) has left the company.  How do I send my expense report to a new approver?

bcrichardson
Occasional Member - Level 1

Hi @KevinD , I am having the same issue. Can you please send me the site administrator that I should contact? Thank you!

@bcrichardson sending you a private message.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
justin_smith2
Occasional Member - Level 1

Thanks for the help @KevinD 

JMaxwell
Occasional Member - Level 1

Hello Kevin, I have the same issue. Please can you send me the details my SAP concur expense admin so I can change my approver.

lemaysr3
Occasional Member - Level 1

Hi Kevin, I'm also having a similar issue. I started a new job within the same company and I have an expense report that needs to go to my previous  boss, but my approver has already been changed to my new supervisor. Do you know the contact for my company's admin?

KevinD
Community Manager
Community Manager

Hello all. I'm not sure why my notifications didn't inform me of the additional postings on this thread, but if you still have an issue with your approver and need your site admin contact info, please private message me here on the Community.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.