Approver change

[justin_smith2]

I recently submitted last month's expense report, pending approval.  The approver sent it back stating that another team member is the approver.  Who is responsible for submitting a request to change approvers?  There was change in the facility accounting controllers (final approver.)  Do I initiate the request to update the approver name or how is this resolved?  Thanks

[KevinD · Accepted solution]

@justin_smith2 the person who sent it back could have technically approved and forwarded to the appropriate approver. However, since they did not, you will need to initiate the request for an approver change. You will not be able to change your approver, so your company's SAP Concur site administrator will need to do it. I have a name for you to contact. I'll send it here on the community in a private message. 

[Colemac08]

I am having the same issue. What do I need to do?

[jonmor]

Hi Kevin. I have the same issue. Can you send me the details for SAP Concur site administrator? Thanks. Jon

[CILAGAN]

Hi Kevin. I have the same issue. Can you send me the details for SAP Concur site administrator? Thanks!

[MahdiYazdi]

Hi Kevin. I have the same issue. Can you send me the details for SAP Concur site administrator? Thanks!

[traterr]

Hello Kevin, I'm having the same issue. How could i resolve this? 

[Ian-1970]

Kevin, I'm having the same issue, can you confirm our SAP admin.

[csmaile97]

Hi Kevin, I'm having the same, my manager has recently left the buisness, but he is still named as the approver of my  expenses, how do I go about changing this?

[Nicola-Cleaver]

Hi,

Could you please also send me the name of the administrator. My line manager is on holiday so need to get someone higher up to approve my request. 

Thanks 

Nicki 

[gjww6b]

Hello Kevin,  would you give me the contact so I can request to change the approver?  thanks

[cal13]

My supervisor (approver) has left the company.  How do I send my expense report to a new approver?

[bcrichardson]

Hi @KevinD , I am having the same issue. Can you please send me the site administrator that I should contact? Thank you!

[KevinD]

@bcrichardson sending you a private message.

[SteveM54]

Hi Kevin. I have the same issue. Can you send me the details for SAP Concur site administrator? Thanks, Steve

[SteveM54]

Hi Kevin. I have the same issue. Can you send me the details for SAP Concur site administrator? Thanks!

[Kazu21]

Hi Kevin. I have the same issue. Can you send me the details for SAP Concur site administrator? Thanks. KAZU.

[KevinD]

@Kazu21 I'm sending you a private message.

[lwestfall]

I am a delegate and an approver on the same expense report - how do I change the approver to comply with the "Cannot approve your own expense" message ?

[2759898]

Hi, Kevin! Would you please send it to me as well? I am running into the same issue. 

Thanks,

Isam Alshehabi

[aberindan]

Hi, I have the same issue. My supervisor/approver changed and it needs to be updated in Concur. Can you please help me & send me the contact to initiate this? Thanks, Ana