Approved/Completed Expense Report - Error Entry

[dennis_silvia]

One of my reps submitted an expense report. I missed that the expense was being reimbursed back to the rep (and not the credit card). We both realized that the expense was submitted incorrectly, as the charge wasnt available yet, so it ended up showing as an out of pocket cost. In the meantime, the rep was paid directly for the charge.

We need to reverse this transaction, or make a correcting entry. How do we do this? 

[KevinD · Accepted solution]

@dennis_silvia since the report was already paid, you won't be able to reverse the transaction. Any corrections would need to be done directly in your ERP or accounting system.