cancel
Showing results for 
Search instead for 
Did you mean: 
dennis_silvia
Occasional Member - Level 1

Approved/Completed Expense Report - Error Entry

One of my reps submitted an expense report. I missed that the expense was being reimbursed back to the rep (and not the credit card). We both realized that the expense was submitted incorrectly, as the charge wasnt available yet, so it ended up showing as an out of pocket cost. In the meantime, the rep was paid directly for the charge.

 

We need to reverse this transaction, or make a correcting entry. How do we do this? 

1 Solution
Solution
KevinD
Community Manager
Community Manager

@dennis_silvia since the report was already paid, you won't be able to reverse the transaction. Any corrections would need to be done directly in your ERP or accounting system. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@dennis_silvia since the report was already paid, you won't be able to reverse the transaction. Any corrections would need to be done directly in your ERP or accounting system. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.