Anyone else experiencing errors while moving an expense to an Expense Report?

[scarranza11]

Last week we began receiving messages from multiple employees that they are receiving errors when attempting to move credit card transactions from their "available expense" list into a report. The issue seems to keep growing and I have gotten no resolution from Concur Support. 

Wondering if this is a system wide issue or isolated to our site? 

[KevinD]

@scarranza11 I've come across this not too long ago. Could get a user that was affected to try again and have them take a screenshot of their entire screen including the URL field, that will help. If I remember correctly, there may have been an issue with the URL. 

I'll await your reply.

[scarranza11]

Hi Kevin -Here you go. We use OKTA/SSO:  

[dkumar]

Hello All,

Is this issue revolved ? Please share the RCA and solution / workaround also.

Thanks in advance!

Regards,

D Kumar