Android User - GL Account Coding

StaceyM · ‎Jul 6, 2023

Has anyone that uses the mobile app on their Android phone experienced issues with the account coding not showing when trying to code their expenses? It will show the account name/description but not the numbering. Compared to another team users iPhone mobile app and they see both the GL numbers and account names.

KevinD · ‎Jul 7, 2023

@StaceyM I'm looking at your site and the list of Expense type names do not include the GL Account code. So, users shouldn't be seeing the GL numbers. The only way a user would see the GL number is if it was included in the name of the expense type. So, what you are experiencing is how things should be.

Is it possible to have your colleague using the iPhone to take a screenshot of the expense type with the GL number and send it to you so you can post here? I would like to see what your colleague is seeing, please.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.