This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
An hotel expense charged to my account, is going to another account. The account that reserved the hotel.
Solved! Go to Solution.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@JJ_D Hello. Can you please clarify with more information? Are you saying that someone else reserved your hotel room using their own credit card to guarantee the hotel, but then you paid for the hotel stay with your own credit card? Please clarify what you mean by account.
Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@TriciaW - Yes. Your understanding was correct. Another person reserved the hotel with their credit card, and I paid for the hotel using my credit card. A week after the stay, his concur account was showing pending for the hotel, and my concur account was not showing a charge for the hotel.
Ten days after the stay, the hotel charge did eventually show up in my concur account. So this is resolved now. Ten days is longer than expected though. I'm not sure where the lag happened, with the credit card company or with concur, but it did cause confusion.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@JJ_D Hello. Can you please clarify with more information? Are you saying that someone else reserved your hotel room using their own credit card to guarantee the hotel, but then you paid for the hotel stay with your own credit card? Please clarify what you mean by account.
Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@TriciaW - Yes. Your understanding was correct. Another person reserved the hotel with their credit card, and I paid for the hotel using my credit card. A week after the stay, his concur account was showing pending for the hotel, and my concur account was not showing a charge for the hotel.
Ten days after the stay, the hotel charge did eventually show up in my concur account. So this is resolved now. Ten days is longer than expected though. I'm not sure where the lag happened, with the credit card company or with concur, but it did cause confusion.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@JJ_D did you get this figured out? I have to agree with @TriciaW that this is a little confusing. Someone else reserved your hotel room, but I am not understanding how something was charged to your account can go to another account. When you "account" are you referring to your company card account or something else?