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DarrenB1
Occasional Member - Level 1

Amounts

What does it mean when the amounts show up in parentheses? I have been trying to figure it out and balance the totals but whatever I do gives alarms. Thanks,

6 REPLIES 6
KevinD
Community Manager
Community Manager

@DarrenB1 usually amounts in parentheses are credits or refunds (indicating a negative amount). I've also seen it denote a payment made to an account.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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DarrenB1
Occasional Member - Level 1

Thank you for your response. How do i reconcile it? 

DarrenB1
Occasional Member - Level 1

@KevinD How i reconcile it so it can be submitted?

KevinD
Community Manager
Community Manager

@DarrenB1 I'm looking at your open expense report. I do see a negative amount transaction, but I don't see any alerts on the report, so I'm not sure if you are still having an issue or figured it out.

 

I also see that you previously submitted a negative amount expense on your June 2023 report. Going forward, treat credits/refunds as any other credit card charge. Just make sure there are enough other transactions on the report to have a total greater than zero.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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DarrenB1
Occasional Member - Level 1

@KevinD I am not sure how a negative number was submitted as I get them to a balance of zero before i save the expense to submit. That is why I cannot figure out this parenthesis number. 

KevinD
Community Manager
Community Manager

@DarrenB1 that's exactly what you should do. Add both the incorrect charge and the refund/credit to the same report to zero each other out.

 

The key is to must make sure any report you submit has a total above zero. 🙂


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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