All cards dropdown

[KKing]

Is there a reason why this drop down says All Corporate and Personal Cards, but PCard transactions don't actually show up unless you toggle it?

She submitted it on a report, but that was after I toggled, added to a report for her. 

Without toggling, employees can't seem them. Is there a reason why? Seems silly to me. 

[KevinD]

@KKing PCards are seen a little differently than Corporate and Personal Cards in SAP Concur. They technically are not Corporate Cards, unless your company has set it up that way, which most companies do not. I know it sounds odd, but the system doesn't treat PCards as corporate cards.

[KKing · Accepted solution]

That's what I was afraid of. It is confusing for employees when they cannot see they actually have charges to submit. Thanks! 

[KKing]

Hi Kevin. I have a follow up... Do you know why sometimes the Pcard charges STAY in that dropdown instead of attaching to a PCard report? When there is not a new Pcard issued? This is confusing when employees cannot find their charges. 

And they do not show up under available expenses, and they don't know how to use the drop down.