Airline Ticket Receipts

[mcochrane]

Good Morning,

I booked travel for my direct report and used my travel card.  The airline receipt did not auto import once travel concluded, through Concur.  I was unable to locate the receipt using the airline's website link for receipts and refunds.  I have called the airline directly but have been directed to contact my travel 'agency'.  Please tell me how I may be able to locate the missing receipts for recent airline travel.

Thank you,

MC

[KevinD]

@mcochrane did you call your travel agency? I would start there. Likely the receipt didn't flow into SAP Concur because the name on the reservation wasn't your name. 

Your Travel agency is the best option to get the receipt or an invoice showing the amount paid. If you look in the Company Notes section on the SAP Concur home page (when you log in) there is usually contact information listed there.