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My flight was rebooked by American Express Global Business Travel. There was no receipt provided for the credit, only for the rebook cost. How can I submit the credit without the receipt?
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@darahchristie are you getting blocked from submitting because you don't have a receipt for the credit? If so, do you have the Missing Receipt Affidavit/Missing Receipt Declaration option? That is what you could use.
My guess is that because the amount of the expense is negative, the system won't require a receipt.
If not, you could just reuse the rebooking receipt and give an explanation in the Comment field for the credit.