After 2 to 3 weeks, expenses are still not showing...

xgoujon · ‎Aug 3, 2022

I have received a new corporate card recently as we moved to Concur. No expense that I made since I started using the card is now showing up in Concur. Card is effectively entered into my profile and e-receipts are enabled.

KevinD · ‎Aug 4, 2022

@xgoujon entering the card on your travel profile is different from actually having the card assigned to you in the SAP Concur system, which sounds like it isn't.

I recommend speaking with your direct manager to see if they can help you contact the team that assigns company credit cards. Once assigned, you should see all those transactions.

Let me know if there is any issue contacting the correct team. Usually it will be either Finance, Accounting or Payroll.

Thank you,
Kevin
SAP Concur Community Manager
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After 2 to 3 weeks, expenses are still not showing up in Concur.