AeroMexico netted invoices and entering .xml documents into Concur

[rptz961]

We have a situation where we have an AMEX charge for airfare that comes into Concur for a net amount of two invoices, one a regular invoice and one a credit memo due to changing the flight.  Concur only allows one .xml document so how do you get both .xmls attached and does it matter if they have a different amount?

For example:

- AMEX charge is 700 (we can't change this and if we itemize we can still only load one .xml)

- Credit memo is 800 (has its own .xml)

- New charge is 1,500 (has its own .xml)

[leedau]

@rptz961 Thanks for posting in the SAP Concur Community. I wanted to look at the charges/invoices to provide guidance, but I don't see any available expense or an open expense report in your SAP Concur profile. Maybe you can provide a screenshot?

[rptz961]

Could you reach out to me by email as I'm not sure what I should be sharing over this portal?