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I am the admin/processor in Concur and have my own CC expense reports that I submit to my manager. He approves everything but my reports show as Approved & in Accounting Review on my expenses page. The report data is NOT updated into the Payment Manager from where I can download an excel file to be imported into our system. Does anyone know where my CC reports are and how to get them into the payment manager?
Thanks.
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@Labtesting Approved & In Accounting Review is the last workflow step. So, your report needs one more approval from someone with the Processor role. It cannot be you though as the system is designed to not allow people to approve their own expense reports. You will need someone else at your company with the Processor role. When I used to do training, I always told our customers they need to have two expense processors for the exact scenario you find yourself in. 🙂