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I have a user who needs to add corporate credit card. Under expense settings, there is no option to do so. What is the issue causing this?
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@CRGBE it isn't an issue, it is a site setting that isn't activated for the group that user belongs to. Also, users do not enter their corporate cards in Expense Settings. The only place a user can enter a corporate card is on their Travel profile. For Expenses, a user would only have the ability to add a Business Card (which is different from a Corporate card) or a personal card under Expense Settings when the option is turned on.
Why does this user feel they need to add their corporate card? For expenses, a user would get their corporate card physically assigned and then virtually assigned in the system so transactions from that card would feed into their Available Expenses. That is either done automatically by the system or by the company card administrator. Users would only ever enter their corporate card details in their Travel profile if your company uses Concur Travel for business trips.