Action: Please select the receipt status appropriate to the type of receipt attached.

[rmbamd_2021]

Hi 

I am getting the following error when I uploaded my reciept.

"Action: Please select the receipt status appropriate to the type of receipt attached."

Because of this I am not able to submit my expense. Can anyone help me with this?

[KevinD]

@rmbamd_2021 please provide me with the full name of the company you work for. That way I can take a look at your report and see the issue. I have an idea, but need to see your report before I know if what I'm thinking is correct or not. 

[rmbamd_2021]

The company's name is Advanced Micro Devices(AMD)

[KevinD]

@rmbamd_2021 So, I looked at your expense report and what I thought was the issue is the issue. 🙂

Your company requires you to select from a dropdown if the expense you are submitting has a receipt. See screenshot below. Simply click the dropdown arrow for the highlighted Receipt Status field and select Receipt from the list. 

[SimonLamen]

I am having the same issue as this. I cannot see the option as shown in the help advice. Please can you assist? I work for RBSL.

[KevinD]

@SimonLamen to be able to assist you, I need to see what you are seeing. Can you please provide a screenshot of your entire screen so I can see both the error message and the expense entry detail fields? That will help me help you.