Accidentally deleted a transaction before reporting it

[goodpump74]

Is there a way to recover a credit card transaction I deleted? I was deleting other transactions that I had already included in a report and deleted one that hasn't been reported. Can I recover it? Thank you.

[DeanR · Accepted solution]

That is not true - deleted card transactions become User Hidden but a Concur card administrator can release them back to the user's Concur account, where they will appear in Available Expenses.

[Vijarchana]

Hi,

As soon as you delete it, it is erased from system and even admin will not have access to it. 

I would suggest you to check with your finance dept to report it under normal expense and modify the type of payment if possible for Concur admin in your company later. 

Regards,

[DeanR · Accepted solution]

That is not true - deleted card transactions become User Hidden but a Concur card administrator can release them back to the user's Concur account, where they will appear in Available Expenses.

[KevinD · Accepted solution]

@Vijarchana as @DeanR said, user deleted transactions can be re-released to users. 

[KevinD]

@goodpump74 you will need to contact your company's corporate card administrator and have them re-release it to you. These people are usually in Finance, Accounting or Payroll departments.

[goodpump74]

This is exactly what I did and they were able to help with the problem. It is now fixed. Thank you all.