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I accidently used my corporate card for a personal expense. I have followed instructions within my company but get this alert and can't submit: 'This report has a cash advance and/or personal amount due the company. Please add any out-of-pocket expenses pending or a 'Cash Advance Return' Expense Type to the report for the amount owed and send in the payment.'
I have added a Cash Advance Return / Repayment to the claim with bank details (I have transferred the funds back to my company). I can't see what else I can do to remove this alert. Please help!
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Hello,
Have you tried resubmitting the report?
In some cases, red alerts will be revaluated after resubmitting the report.
Regards,
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@hannahgl I would have suggested the same as @Vijarchana. Try resubmitting the report to see if it will go through.