Accidental Personal Charge on Company Card

[hannahgl]

I accidently used my corporate card for a personal expense. I have followed instructions within my company but get this alert and can't submit: 'This report has a cash advance and/or personal amount due the company. Please add any out-of-pocket expenses pending or a 'Cash Advance Return' Expense Type to the report for the amount owed and send in the payment.'

I have added a Cash Advance Return / Repayment to the claim with bank details (I have transferred the funds back to my company). I can't see what else I can do to remove this alert. Please help!

[Vijarchana]

Hello,

Have you tried resubmitting the report?

In some cases, red alerts will be revaluated after resubmitting the report.

Regards,

[KevinD]

@hannahgl I would have suggested the same as @Vijarchana. Try resubmitting the report to see if it will go through.