I am not sure of your request as more wonder what is your aim to get this ARN code?
For doing expenses you don't need that. Please clarify with more details your question and if not me, someone on the forum maybe able to help. Last month I did answer another question about ARN with reference below in case you find those useful...
@cjaskid I will second @Munari_alEXPert and ask what the ARN number is needed for when doing a hotel expense? I think we aren't clear on what the ARN number would be used for on your expense report. If you could provide some context, that would be great.
I've seen all these questions regarding the ARN Code and am at that place also. What I don't see is anyone mentioning that the ARN Code is required before being able to proceed. Can I enter any random number, maybe even the Contract Number of the project?
@chumphdp in the interest of full transparency....I've been at Concur for over 12 years and I have never seen or heard of an ARN number being required. It could be something your company requires, but it is not an out of the box Concur requirement.
Could you provide me a screenshot of what you are seeing on your expense report, please?
I am not able to select the Itemization Tab until an ARN code is entered. Thank you for responding even though this looks like a JCI specific issue. I am still searching for answer thru the JCI website.
@chumphdp I don't know if this will help or not, but I was searching for ARN. Apparently it is a unique number assigned to a transaction. I went to my online banking and viewed my statement report. I did see something called Reference Number. This could be what you are looking for. It would entail you pulling up the bank statement of your transactions. You should see a reference number. I would try that and see if it the report goes through.
would it be possible that field "ARN Code" should be hidden and maybe a wrong setting from the Company as field required? I wouldn't see the reason to have employees entering manually data or worst, codes.
@Munari_alEXPert that's an excellent question and only can be answered by that company. I do find it unusual to require this type of code. As I mentioned in an earlier reply, I've never heard of or seen anyone require this in over 12 years here at Concur. However, this company may have some sort of business reason for the requirement.