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New Member - Level 1

AMEX to Concur data transfer


How long does it take for the charges data to transfer from AMEX to Concur? 
I booked a flight in Concur and charged it to my AMEX card attached to Concur. I received the invoice from AMEX and confirmation from Concur. I cannot expense it unless it shows up in Concur. It is over 24 hours,

New Member - Level 1

Also, can it be expedited? 

Community Manager
Community Manager

@kshaikh_bmc on average it takes three business days. This is not a hard and fast rule though. There are three entities involved...actually four entities. The travel agency ticketing the booking, the vendor, the bank then SAP Concur. So, it all depends on when the vendor sends the data to the bank and then the bank sends to SAP Concur. 


This cannot be expedited. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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