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sherinhs
Occasional Member - Level 1

A red exception flag

Hi,can someone help with the below red exception error ?  When I select the P-card is also not allwowing me to submit the expenses.

 

sherinhs_0-1657541832769.png

 

4 REPLIES 4
KevinD
Community Manager
Community Manager

@sherinhs your company uses P-Cards and T&E corporate cards. When you create a new expense report, there is a field labeled Policy. If policy selected doesn't match the transaction type on the claim, you get the exceptions you are experiencing. I checked your expense report and you have UK T&E Policy selected (I believe this is the default for all new expense claims), but the transactions are P-Card transactions. See first screenshot. You need to just update the policy. To access the report header, refer to second screenshot.

 

KevinD_0-1657570830585.png

 

KevinD_1-1657570876393.png

 

 


Thank you,
Kevin
SAP Concur Community Manager
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sherinhs
Occasional Member - Level 1

HI KevinD.

 

Thanks for your prompt response. However when I changed the policy to P-card, the expense title I wanted to select were not available, such as individual meals, hotel etc.

Does that mean with my credit card I’m not allowed to make such transactions ? 

KevinD
Community Manager
Community Manager

@sherinhs I don't know your company policies, but P-Cards are used usually for non-travel related business expenses. For example, office supplies. So, if hotel and meals are not available expense types to choose from, then I would say that you are not supposed to use your P-Card for those expenses. You should speak to your direct manager about this. They should know your company policies.


Thank you,
Kevin
SAP Concur Community Manager
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sherinhs
Occasional Member - Level 1