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Occasional Member - Level 3

2FA registration in test environment with fictitious email address

Hi All

Apologies, I may have missed instruction on how to do this.

In production our email address could be and in test

This latter is a fictitious email address.


When trying to log into our test environment Concur is emailing the fictitious email address with a 2FA registration email that we obviously cannot locate.



How is everyone getting around this please?




Community Manager
Community Manager

@Mass there are two options:

1. Use your real email address on the test user profile.

2. Your site admin can turn off the email requirement which would allow you to set up 2FA via a QR code. Keep in mind this option is site wide, not on an individual basis.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 3

Hi Kevin

Thanks for your reply, I am the administrator but cannot access the Password Manager menu. Is there somewhere else I need to go to activate QR over email?