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Adriana
Occasional Member - Level 3

receipts@concur.com

Hi, 

 

Any idea why receipts sent to receipts@concur.com don't get send through in a productive environment ?

Receipts have correct format and users have checked their e-mail addresses. 

 

Is the mail supposed to be completely blank (no e-mail signature). 

 

Many thanks!

Adriana

2 Replies
tesh94
Occasional Member - Level 2

Re: receipts@concur.com

Hi Adriana, 

 

Have the user verfied their email address? 

 

This can be done under: 

 

Profile settings --> Email Addresses --> Verify

 

Thanks & Regards,

Pritesh

Highlighted
Adriana
Occasional Member - Level 3

Re: receipts@concur.com

Hi Tesh, 

 

yes, users have verified their e-mail addresses. 

Adriana