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Occasional Member - Level 2

Receipts from ezCater

Hi - I have an employee who uses the ezCater app and has tied his ezCater account to his Concur profile.  When the e-receipt comes in, all the information is correct except for the expense type, which is understandable.  However, when he changes the expense type, the date changes to the current date, and it's grayed out and can't be changed back to the correct date.  Has anyone run into this? 

 

As a side note, our employees use their personal credit cards and submit for reimbursement, so the expense is not tied to a company card.

 

Thanks for any insight!

1 Reply
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SAP Concur, Former Employee

Re: Receipts from ezCater

Thanks for posting!

 

This might be a good question for our User Admin Group. Are you your company's Admin? If so, you should check it out! Our User Admin Group members have access to the peer-to-peer knowledge sharing of the Admin only group who might be able to help with this.

 

Hope this helps!


Best,
Ashley Bragg
SAP Concur - Community Manager

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