using IE 11. When hovering over the icon of the receipt to quick view or preview the receipt, the pdf receipt opens up. When I move my mouse over on top of the quick view or preview the pop up disappears. This issue works properly in Edge and Chrome. We need this to work in IE 11. We have adjusted settings in adobe, ran a repair in adobe and have also uninstalled and reinstalled IE.
Thanks for posting. Have you created a ticket with support through your admin or User Support Desk? These are great resources for solving this kind of question.