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Pbarth
New Member - Level 1

Mobile app not working with iOS 13

Can't upload expenses in app and there is no update in App Store. 

1 Solution

Accepted Solutions
Ronald_Deloitte
Occasional Member - Level 1

Re: Mobile app not working with iOS 13

Unfortunately experienced the same. Please reach out to Concur. We received the fix within two days.

4 Replies
Ronald_Deloitte
Occasional Member - Level 1

Re: Mobile app not working with iOS 13

Unfortunately experienced the same. Please reach out to Concur. We received the fix within two days.

Josh
Routine Member - Level 2

Re: Mobile app not working with iOS 13

Hi @Ronald_Deloitte,

 

Care to share what the fix was? Was it a procedure that your users had to follow, or was there a patch they released through the App Store? Thanks!


Josh
Ronald_Deloitte
Occasional Member - Level 1

Re: Mobile app not working with iOS 13

It was a patch they released through the App Store.

Josh
Routine Member - Level 2

Re: Mobile app not working with iOS 13

Interesting... I've had a user uninstall and reinstall the app, which would theoretically download the latest version from the app store with the patch you described. However, that didn't work, so I'm working with Concur support to see what the issue is. But thanks either way! Gotta love these constant OS updates...


Josh