Every month I am receiving a duplicate expense message for purchased items. I know that I made multiple purchases on the same day, at the same cost.
I need to eliminate the false report of "duplicate expense" without changing around the expense type.
Please assist with a solution so the approver does not have to approve reports that are inaccurate.
Check to see if this is being controlled by an audit rule usually called something like duplicate transaction check. We have the rule active but we have excluded it for certain expense types and employees to reduce the number of false warnings