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eabsing
Occasional Member - Level 2

Expense - Payment notification

Hi All,

 

We are making payment to our employees via SAP for Concur expenses, however, we want to inform our employees during bank rejections, for example - Bank a/c not updated for employee. Is there any options available that an auto notification goes to employee in Concur for this rejection to further connect with HR to update his Bank details.

 

Pls let me know for any further information,

 

Regards, Abhishek Singh

1 Solution

Accepted Solutions
Solution
craigeh1
Occasional Member - Level 2

Re: Expense - Payment notification

5 Replies
Community Manager
Community Manager

Re: Expense - Payment notification

Thanks for posting!

 

This might be a good question for our User Admin Group as they have more experience with in-product notifications. Are you your company's Admin? If so, you should check it out! Our User Admin Group members have access to the peer-to-peer knowledge sharing of the Admin only space.

 

 Hope this helps!

Best,
Ashley Bragg
SAP Concur - Community Manager
craigeh1
Occasional Member - Level 2

Re: Expense - Payment notification

A suggstion is to view the Expense Pay user document for the email notifications for both successfull and unsucessfull conditions. Once example is Payment to User Bank Account was Denied

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eabsing
Occasional Member - Level 2

Re: Expense - Payment notification

Dear Craigeh1,

Can you pls share any link or URL for Expense Pay user document.

Thank you.

 

Regards, Abhishek

Solution
craigeh1
Occasional Member - Level 2

Re: Expense - Payment notification

eabsing
Occasional Member - Level 2

Re: Expense - Payment notification

Thank you Craigeh1,